After Sales Service

At Colorama one of our main business principles, is Customer Satisfaction. All our employees know that our customers are entitled to unlimited service, after purchasing our products. By providing good after sales service, we build a long-term relationship with our customers and earn their loyalty.

We do believe in a win-win relationship with our customers. Such a relationship can only be maintained with excellent after sales service.

Our After Sales Service guide include among other things:

  • letting our customers know that the goods have been dispatched
  • following up to ensure goods have been received
  • providing updates on delivery or service arrangements
  • checking up on a new orders
  • enquiring about product performance
  • implementing any new guidelines agreed with customers